🍁 Maple Privacy

1. Introduction

Welcome to the Maple Privacy policy for LoonieSocialPlay.com! This policy explains how we collect, use, protect, and share your personal information when you use our free social casino platform.

We believe in transparency, honesty, and treating your personal information with the respect it deserves - just like good Canadian neighbors should.

2. Information We Collect

We collect different types of information to provide you with the best possible gaming experience:

🎮 Information You Provide Directly

• Contact Information: When you contact us via email or forms
• Feedback and Messages: Any communications you send to us
• Age Verification: Confirmation that you're 18+ (we don't store specific ages)
• Gaming Preferences: Your favorite games and settings

📊 Information Collected Automatically

• Device Information: Browser type, operating system, device type
• Usage Data: Games played, time spent, features used
• Technical Data: IP address, cookies, session data
• Performance Data: How our games and website perform on your device

🍪 Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in during sessions
• Analyze website traffic and usage patterns
• Improve our games and user experience
• Provide age verification compliance

Cookie Type	Purpose	Duration
Essential Cookies	Basic website functionality, age verification	Session/1 year
Preference Cookies	Remember your settings and favorites	1 year
Analytics Cookies	Help us understand how you use our site	2 years
Performance Cookies	Monitor and improve site performance	1 year

3. How We Use Your Information

We use your information for legitimate purposes to enhance your gaming experience:

🎯 Primary Uses

• Provide Gaming Services: Operate our games and website
• Customer Support: Respond to your questions and concerns
• Safety & Security: Protect against fraud and ensure fair play
• Age Compliance: Ensure all users meet age requirements
• Technical Support: Troubleshoot issues and improve performance

📈 Analytics and Improvement

• Analyze gaming patterns to improve our games
• Monitor website performance and user experience
• Develop new features based on user preferences
• Ensure our platform works well across different devices

📧 Communication

• Send important updates about our service
• Respond to your support requests
• Notify you of significant policy changes
• Share gaming tips and features (if you opt-in)

4. Information Sharing and Disclosure

We may share your information only in these limited circumstances:

🔧 Service Providers

We work with trusted service providers who help us operate our platform:

• Web hosting and cloud storage providers
• Analytics services (like Google Analytics)
• Customer support tools
• Security and fraud prevention services

All service providers are contractually required to protect your information and use it only for the services they provide to us.

⚖️ Legal Requirements

We may disclose information if required by law, such as:

• Complying with legal processes or government requests
• Enforcing our terms of service
• Protecting the rights, property, or safety of LoonieSocialPlay, our users, or others
• Investigating potential violations of our policies

5. Data Security

We take data security as seriously as a Canadian takes hockey! Here's how we protect your information:

🔒 Technical Safeguards

• Encryption: All data transmission is encrypted using SSL/TLS
• Secure Storage: Data is stored on secure, encrypted servers
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: We keep our security systems up-to-date
• Monitoring: Continuous monitoring for security threats

🛡️ Operational Safeguards

• Employee training on privacy and security best practices
• Regular security assessments and audits
• Incident response procedures
• Data minimization practices

6. Your Privacy Rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@looniesocialplay.com. We'll respond within 30 days and may need to verify your identity to protect your information.

7. Data Retention

We keep your information only as long as necessary:

• Active Users: While you actively use our service
• Inactive Accounts: Up to 2 years after last activity
• Support Records: Up to 3 years for customer service purposes
• Legal Requirements: As required by applicable laws

After these periods, we securely delete or anonymize your information.

8. Children's Privacy

If we discover that we've inadvertently collected information from someone under 18, we will:

• Immediately delete the information
• Block access to our service
• Notify the individual (if possible)
• Review our age verification processes

9. International Data Transfers

Your information may be processed and stored in countries other than Canada, including:

• United States (for cloud hosting services)
• European Union (for analytics services)

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions or standard contractual clauses
• Privacy Shield certifications (where applicable)
• Binding corporate rules

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect:

• Changes in our practices
• New legal requirements
• Technology updates
• Service improvements

When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify users of material changes
• Obtain new consent where required

11. Contact Us

12. Privacy Complaints

If you're not satisfied with how we've handled your privacy concerns, you can:

• Contact our Privacy Officer directly
• File a complaint with the Office of the Privacy Commissioner of Canada
• Contact your provincial privacy authority

We take all privacy complaints seriously and will work with you to resolve any concerns.